Everyone welcome
Are your events truly inclusive? Meeting Destination Vienna is focused on how to make events accessible to all and suggests partners and venues in the city already making inclusivity a priority
Designing inclusive meeting locations, support programmes and considering accessibility can help ensure everyone can actively participate in an event. This could mean people with physical and/or mental/neurological impairments or by considering other factors such as religion and culture, family and age.
By prioritising inclusion and implementing accessibility measures, including the selection of an appropriate venue, organisers can widen participation and include those who might otherwise be excluded. The World Health Organization (WHO) estimates that approximately 16 per cent of the world’s population have some form of a disability - one in six people.
Tips on organising an inclusive event
- Provide quiet areas where people can retreat as needed (to rest, for religious purposes etc).
- Offer contactless registration.
- Provide registration desks and tables low enough for people in wheelchairs or of short stature to communicate at eye-level.
- Use colours carefully, for example by writing the colour on badges when using colour codes.
- Include captioning and sign language translation options for keynotes etc.
- Ask attendees directly what services they need (for example, during registration).
Schoenbrunn Palace (Photo credit: WienTourismus/Paul Bauer)
Schoenbrunn Palace (Photo credit: WienTourismus/Paul Bauer)
Messe Wien Exhibition & Congress Center (Photo credit: WienTourismus/Gregor Hofbauer)
Messe Wien Exhibition & Congress Center (Photo credit: WienTourismus/Gregor Hofbauer)
HOFBURG Vienna (Photo credit: WienTourismus/Gregor Hofbauer)
HOFBURG Vienna (Photo credit: WienTourismus/Gregor Hofbauer)
Wiener Konzerthaus (Photo credit: WienTourismus/Christian Stemper)
Wiener Konzerthaus (Photo credit: WienTourismus/Christian Stemper)
Meeting Destination Vienna is working with partners who will help to make your inclusive event a success.
Events – whether congresses, incentives or corporate meetings – should provide an atmosphere where everyone feels safe. Accessibility is key.
Here are a few of Meeting Destination Vienna’s venues and partners promoting inclusion.
Inclusive hosts
"magdas HOTEL is vibrant, open-minded and courageous. The world comes together here – in meetings, over breakfast or while washing hands in our accessible unisex cloakroom. We stay open-minded and we love it"
Gabriela Sonnleitner, Hotel Director and Managing Director of magdas Social Business
magdas Hotel Vienna City (Photo credit: Peter Barci)
magdas Hotel Vienna City (Photo credit: Peter Barci)
Several venues in Vienna stand out for their inclusive approach and the magdas HOTEL is one. A social business, it offers people with a refugee background an opportunity to work and provides them with the means to become hosts themselves. Located close to the Stadtpark (city park), the hotel is committed to sustainability and accessibility – including offering rooms for people with mobility, hearing and visual impairments.
The mission of Vollpension is to combat social isolation and poverty among the elderly. It operates two coffee houses in the city and offers fabulous cakes. Small group events can be held here or pop-up cafes created as a way to bridge the gap between the generations and foster an understanding of the problems that come with ageing.
CAPE10 is a community space for everyone, including those affected by poverty and/or health problems, especially women, children and adolescents. But it is also home to a modern, barrier-free event location that can accommodate up to 320 people. Income generated from the event space is an important source of funding for its community outreach projects.
Straight to the meeting room
Easy access at the Reaktor (Photo credit: REAKTOR)
Easy access at the Reaktor (Photo credit: REAKTOR)
Mobility impairments are seldom an obstacle in Vienna’s wide range of venues. From ground-level meeting rooms, such as those at the Architekturzentrum Wien, the Reaktor or the SAAL of the Labstelle Wien, to elevator-accessible rooms such as the Ankersaal in the Kulturhaus Brotfabrik, Lighthouse10 in the House of the Sea or at the Technisches Museum Wien, accessible venues are open to everyone. Similarly, all of the meeting rooms at the HOFBURG Vienna are barrier-free and tactile guidance systems (eg on handrails) provide additional orientation. Organisers can also book rooms that can, among other things, be used as a retreat.
Taking the kids
"The childcare service at events and conferences is a fantastic opportunity for working parents not to have to compromise either professionally or in their family life. We were the first conference centre to introduce this service at large-scale events back in 2016, and since then we have received very positive feedback from our clients"
To help parents struggling to combine family and career, requests for childcare at events is growing. For large congresses of 5,000 people or more, the Austria Center Vienna offers childcare during regular congress hours. Age-appropriate, multilingual childcare services provided by professionally trained staff are also available to organisers of smaller meetings for a fee. Special requests such as excursions and subject-specific content, extended care schedules and support for children with special needs can be arranged.
Messe Wien Exhibition & Congress Center (Photo credit: Wien Tourismus/Gregor Hofbauer)
Messe Wien Exhibition & Congress Center (Photo credit: Wien Tourismus/Gregor Hofbauer)
The Messe Wien Exhibition & Congress Center offers large flexible spaces with a room for childcare and bespoke arrangements can be made on an individual basis.
Making art an experience for everyone
Vienna is internationally renowned for its unique art and cultural offerings. Many institutions offer specialised guided tours or services for people with disabilities to ensure the art on display is accessible to everyone.
(Photo credit: KHM-Museumsverband)
(Photo credit: KHM-Museumsverband)
- The Belvedere is a place of exchange, working with focus groups and experts to develop inclusive services. Guided tours translated into Austrian Sign Language (ÖGS) and art viewings with a focus on multi-sensory communication are offered for blind, visually impaired and sighted visitors. Additionally, Smartify’s mobile audio tours have been expanded to include Austrian (ÖGS) and International Sign (IS) language video guides for the deaf.
- The Albertina offers services for the blind and visually impaired, the deaf and mobility-impaired, as well as visitors with trisomy 21. The entire Albertina Museum is barrier-free.
- Schönbrunn Palace offers video guides in ÖGS and IS as well as guided tours for blind and visually impaired visitors, including access behind barriers.
- The Wiener Konzerthaus is barrier-free and offers assistance to visually impaired guests.
For more information on Barrier-free cultural institutions, please click here

