2023 the new benchmark for event success, say leading eventprofs

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Tracy Halliwell, Rajesh Agrawal and James Rees Tracy Halliwell, Rajesh Agrawal and James Rees

2023 is set to become the new benchmark for success in the sector, according to leading industry figures.

James Rees, executive director of conferences and events at ExCeL, hailed 2023 as a “milestone” year at London’s largest event venue, with events tracking 10 per cent higher than the previous all-time record from 2019.

“2023 is the new benchmark,” said Rees, speaking at IMEX Frankfurt, where he was backed up in his comments by Tracy Halliwell MBE, director of tourism, conventions and major events at London & Partners. They were joined at the show by London deputy mayor for business Rajesh Agrawal and together they shared the latest events news and updates from the capital with an international audience.

Their comments come on the first anniversary of the opening of the Elizabeth line, which ExCeL CEO Jeremy Rees has hailed as ‘transformational for the city’s event industry’.

Opened to the public on May 24 2022, ExCeL boasts its own dedicated Elizabeth line station via Custom House and benefits from the network’s fast, frequent and direct service across London, including being just 43 minutes door-to-door from Heathrow Airport. 

Now fully operational with up to 24 trains per hour at peak times (seven days per week), the line has seen more than 150 million passenger journeys since opening and accounts for one in six of all journeys on Britain’s transport network. 

Jeremy Rees said: “The introduction of the Elizabeth line has not only removed the friction of travel across London, but it’s also been transformational for the city's event industry. In person events are not just back, they’re booming and firmly in the driving seat to reviving the city’s business tourism economy.”

Studies conducted by independent researcher Explori identified that, as well as an increase in visitor footfall, the Elizabeth line has led to a 5 per cent increase in those travelling from Europe to ExCeL, along with a 9 per cent rise in delegates spending more than one day at the venue. It also found that 68 per cent more people now reside within 45 minutes-travel of ExCeL.  

Certified carbon neutral, ExCeL welcomes up to four million visitors every year with around one million of those from overseas – approximately 25% of all inbound business tourism to London.

Jeremy Rees added: “All this has resulted in ExCeL needing to expand and we’re now in the final construction phases of a 25,000 sqm expansion programme – opening in October 2024 – to continue to put London at the forefront of the global events stage.”

ExCeL will now continue its packed schedule of events this year including this week’s MCM Comic Con, through to world sporting championships like Formula E (July) and major congresses such as the International Conference for Robotics & Automation (June). Earlier this year, it hosted immersive experience Jurassic World: The Exhibition, selling a record-breaking 315,000 tickets. 

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