The Venues Collection introduces allergen emergency kits across all venues

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Milton Hill Hopuse Milton Hill House, part of The Venues Collection Photo Credit: image supplied

The Venues Collection has announced the introduction of allergen emergency kits across all its venues, strengthening its commitment to delegate, guest and staff safety.

The initiative responds to a growing industry focus on improving preparedness for allergic reactions, including anaphylaxis. With an estimated 2.5 million people in the UK living with a diagnosed allergy - and research indicating that almost half of those prescribed adrenaline auto-injectors do not carry them consistently - immediate access to emergency support can be critical.

The allergen kits are supplied by Kitt Medical, a specialist provider of anaphylaxis emergency equipment. They will be stored in clearly designated locations across each venue and supported by trained team members who are equipped to respond quickly and effectively in the event of an allergic emergency.

Joanne Barratt, MD of The Venues Collection, said: “Events should be welcoming, inclusive and, above all, safe for everyone attending. Introducing allergen emergency kits across all our venues is a practical but important step that reinforces our responsibility to guests, organisers and our own teams. It’s about being prepared, reducing risk and giving people confidence that their wellbeing is taken seriously from the moment they arrive.”

The introduction of allergen emergency kits complements The Venues Collection’s existing allergen management procedures, including detailed pre-event communication with organisers, clear food labelling, trained catering and front-of-house teams, and robust operational protocols. Together, these measures form part of the group’s wider health, safety and duty-of-care strategy, ensuring venues are prepared to support both planned catering requirements and unexpected incidents.

Editor's view - Paul Harvey, editor of M&IT, said:

"Is this the first venue group to roll out allergen emergency kits across an entire portfolio? I've done some digging and can't find any others - happy to be corrected though! It marks a significant - and overdue - step for the events sector. With around 2.5 million people in the UK living with a diagnosed allergy, and research suggesting up to 45 per cent of those prescribed adrenaline auto-injectors don’t consistently carry them, the risk is not theoretical - it’s present in every audience.

"The conversation around allergens has intensified in recent years, driven by high-profile cases, stricter labelling expectations and a broader focus on duty of care. Yet preparedness at live events has often lagged behind awareness.

"What makes this initiative important is that it moves beyond compliance into practical readiness. Food labelling and pre-event questionnaires are essential, but they don’t help when something unexpected happens on site. like this could become as standard as defibrillators - a visible reassurance that safety and inclusion genuinely come first."

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