Super-charging connections in Washington, DC

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Interest in incentive travel has never been higher. Whether as a motivating sales reward or bringing teams together, demand is booming for corporate trips offering exceptional experiences. Here we examine the requirements of participants in the post-pandemic world of work and how the myriad attractions of the U.S. capital can boost your next motivational event

It’s perhaps not surprising that with many staff still working from home and meetings taking place online, there is a greater need for physical connection.

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And where better to bring your team together than arguably the world’s most connected capital? Washington, DC is a thrilling city. With more than $9.6 billion being spent on major development projects and 15 new hotels in the pipeline, there is always something fresh to be discovered from unique venues, vibrant neighbourhoods and a glittering Michelin-starred restaurant scene, in addition to the city’s iconic monuments, memorials and museums.

Whether it is boosting sales by rewarding employees for achieving targets with an exceptional incentive trip, taking your team off-site to brainstorm, reconnect and build trust or an executive/partner retreat to strategise, companies are increasingly seeing the value in travel.

The 2023 Incentive Travel Index from the Incentive Research Foundation reported that 53 per cent of senior leaders consider incentive travel a “need to have” while 48 per cent call it an “essential strategic differentiator”. 

Another recent study by the Incentive Research Foundation 2024 Attendee Preferences for Incentive Travel found that the motivational appeal of group incentive travel continues to be exceptionally strong, with 91 per cent of respondents describing a group incentive travel experience as ‘very’ or ‘extremely’ motivating. The most positive responses are from younger generations with 64 per cent of Gen Z (21-26 years of age) and Millennials (27-42 years) finding group travel awards to be ‘extremely motivating,’ higher than in older generations.

Overall, 99 per cent of respondents see ‘some’ or ‘a great deal of value’ associated with an incentive travel award.

Last year Washington, DC proved its increasing popularity by recording its highest ever number of visitors.

Reinventing incentives

Recent trends show participant requirements are changing, however, with an increasing demand for flexibility built into itineraries and opportunities for free time.

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With a growing focus on ‘Wellness’ generally, participants rate being given time to relax on an incentive trip as the most important factor. Rather than being overscheduled with group activities, attendees want to be given choice and options – the most important trend to emerge over the past two years.

With its world-class spas and boundless fitness opportunities, Washington, DC has much to offer in the Wellness category. Rock Creek Park, for instance, offers golf, tennis and horse-riding. You can even enjoy yoga with the Lincoln Memorial as your backdrop.

With no fewer than 25 Michelin awarded restaurants and chef-inspired experiences, this is a city beloved by foodies. As planners rethink incentive event menus with an emphasis on health and creativity, there is a heightened focus on dishes with locally sourced ingredients, as well as plant-based and gluten-free options. Washington, DC has a fantastic range of fine dining vegan and vegetarian options including Elizabeth’s Gone Raw, Oyster Oyster and MITA.

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Just four blocks from the National Mall, The Wharf is fast becoming the city’s most exciting neighbourhood and an excellent destination for dining and entertainment. With piers and green spaces, it is home to music venue Anthem and the InterContinental The Wharf, with its luxurious spa and rooftop pool. The stylish Moonraker rooftop bar at the upmarket Pendry is a fabulous spot to sip a Japanese-inspired cocktail.

Infact, there are so many gorgeous rooftop bars and restaurants in the city, you’ll be spoilt for choice.

Harness the power of connections

In this new era, participants feel empowered and rewarded by a focus on their well-being and the excitement of discovery. Connecting with colleagues and locals, an emphasis on experiences and a deeper sense of belonging is proving powerful with today’s cohort. Greater flexibility within a programme can actually enable and foster more meaningful interactions with colleagues in this age of reduced office time.

Today’s incentive travel programmes should offer opportunities for participants to connect with new cultures and communities, learn a new life skill, offering time to appreciate the arts and allow participants to open their minds and bodies to engaging experiences. Washington, DC offers an exceptional array of unique experiences that do just that from a behind the scenes tour of the National Gallery of Art, home to the only Da Vinci in the Americas, to a West Wing Writers workshop, custom leadership course in Georgetown or photography lesson with the National Geographic Society.

There are also countless opportunities for participants to engage with local communities and give something back including the American Experience Foundation, designed to support the next generation of hospitality professionals, Impact 4 Good, DC Central Kitchen, Bread for the City, National Park Service, Ronald McDonald House and Bright Beginnings. From educational initiatives such as literacy to awareness of community hunger via food pantry projects, there are many engaging causes to support through meaningful activities.

And with so many world-class activities available for free, Washington, DC is ideal for participants looking to explore the city. It’s easy to ride the Metro or hop on a bike and discover all that the city has to offer. Entrance to the stunning Smithsonian Museums is free as is a trip to the Smithsonian Zoo, which is looking forward to the arrival of two young giant pandas later this year. Destination DC lists 100 Free Things to Do  in DC from the iconic National Mall to Black Lives Matter Plaza, the world’s largest library and the 446-acre wonder that is the National Arboretum. Participants can wander the city exploring their own interests allowing the host to invest more into organised events and upscale hotels.

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A bespoke Nautiste yacht cruise with local seafood and signature drinks offers participants a view of the city from the water while the more adventurous could paddle on the Potomac and Anacostia rivers. Others will enjoy meeting with former presidential speechwriters or an exclusive tour and reception at Smithsonian museums. Join an historian-led walking tour of the iconic monuments, a photographer-led session to capture the monuments at sunrise or take an entertaining history tour from a double-decker bus. 

This very walkable city is also ideal for simply exploring, browsing the local shops and funky marketplaces before meeting up for a drink at a local brewery.

A team of experts is available to assist planners whether it’s a Segway tour you’re after or a new attraction such as the International Spy Museum or the REACH at the John F. Kennedy Center for Performing Arts. The first major expansion in the Kennedy Center’s history, it has a green roof, pedestrian bridge, café and 11 flexible spaces that transform any event into an interactive arts experience. The stunning Skylight Pavilion features views of the Potomac River and theatrical lighting to transform the room for special events, while the Moonshot Studio is a 'Maker Space' where groups can hold interactive workshops or meetings. 

Famous as the home of the federal government of the U.S., this 68-square-mile city boasts a wide variety of excellent hotels from luxury at the Conrad Washington DC and Four Seasons, which has just unveiled a multi-million-dollar renovation to its highly-rated spa, to lifestyle at The LINE DC and the Riggs Washington DC. The 200-year-old Willard InterContinental Hotel has recently undergone renovation and offers a spa and 22,000 sqft of event space. The Westin Washington, DC has completed an $80 million renovation and boasts the city’s largest hotel fitness studio while the St Regis Washington, DC, which opened in 1926, has undergone an extensive redesign and renovation.

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Kick-off your programme atop a rooftop overlooking the iconic skyline followed by a Monuments by Moonlight sightseeing tour. Have Abraham Lincoln – in the form of a presidential impersonator - greet you at his own Lincoln Memorial for added magic. Take in a foodie tour in charming Georgetown while optional excursions can include anything from art and architecture to American history and politics. An evening event doesn’t come more memorable than an exclusive hire of one of the Smithsonian Institution’s iconic museums or dining on the lawn of the first president’s home at George Washington’s Mount Vernon. Networking can continue at any of the District’s live music venues and cocktail lounges.

In the 2024 Incentive Foundation Research survey, 45 per cent of participants said the ideal length of an incentive trip is 4-6 days and another 41 per cent indicated 7-10 days is preferred while between 66 and 70 per cent expressed a preference for extending a trip.

Washington, DC provides the perfect base for participants looking to extend and explore the Capital Region further. From wineries in Virginia, sailing in Annapolis, fishing for crabs in Baltimore or enjoying the great outdoors in Shenandoah National Park, there are many exceptional options in the area.

Data from Cvent shows that 79 per cent of incentive trips are now planned for 4-6 days while trips planned for 1-3 days has declined from 21 per cent in 2019 to 11 per cent in 2023.

Contact

Destination DC serves as the lead organisation to successfully manage and market Washington, DC as a premier global convention, tourism and special events destination, with a special emphasis on the arts, cultural and historical communities.

To discover more about incentive trips in Washington, DC visit washington.org

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