Royal Mail became the first user of Agiito’s new real-time
booking function.
The business travel, meetings and events agency, Agiito, announced
in August it was enabling its live availability solution function for its meetings and
events customers.
Using Agiito’s exiting Meetingspro technology, this new
function enables bookers to view rates and venue availability in real-time,
before submitting an enquiry.
After assessing its customers’ booking profiles, and
recognising the technology aligned to Royal Mail Groups’ booking patterns,
Agiito approached Royal Mail Group to pilot the new functionality.
“I’ve been working very closely with the Agiito team and
regularly offer my feedback as they adapt their technology. Feedback from EAs
so far is that they are excited to use this, as it will enable them to make
short lead bookings quicker,” said Royal Mail Group procurement manager, Eloise
Ferrara-Neched.
Agiito director of venue find and events, Caroline Medcalf
added: “It is important that we match our customers’ booking profiles to ensure
the technology will enhance their overall programmes, working in tandem with
our experienced offline venue finding team.
“Our customers are already seeing the benefits of the online
tool, with 19,000 online bookings made so far this year and 50 per cent of
October’s enquiries submitted online – demonstrating that Meetingspro is
becoming more popular for small meetings. This means our dedicated offline
Venue Finding team can focus their expertise on completing more complex
bookings and giving our customers the choice so they get the best service
possible.”
A desire to travel led Holly Patrick to the business meetings and events world and she’s never looked back. Holly takes a particular interest in event sustainability and creating a diverse and inclusive industry. When she’s not working, she can be found rolling skating along Brighton seafront listening to an eclectic playlist, featuring the likes of Patti Smith, Sean Paul, and Arooj Aftab.
