Inntel is set to launch its "game-changing" instant book function for simple
meetings to its clients in early 2023.
Five years in the making, Inntel's instant, online venue booking system has involved a complex project to integrate live venue
availability, rates and instant book functionality using Inntel’s LOGiC Meetings platform.
Anna Snoep, director of operations at Inntel, said: "Instant book for simple meetings has been a hot topic for many years and something we know
many of our clients will benefit from. It will allow our clients to book simple
meetings, during out of office hours, whilst providing multiple benefits to our busy
bookers.
"It is now essential that venues enable rich content for our clients and our teams to
access and book. I look forward to offering this unique functionality to our
clients."
LOGiC Meetings has featured online enquiry capability with
venue selection since its launch nearly 10 years ago, which is now enhanced by
allowing Inntel’s clients to view live availability and rates. During the enquiry
journey, the booker has a choice to self-book instantly or to submit an enquiry with the Inntel team.
Instant book capability is designed for ‘simple’ meetings,
generally qualified as one day meetings for 20 delegates or less with standard catering and
AV requirements.
Snoep added: "In 2022 so far, 42 per cent of our booked meetings
fell within these criteria. By adopting instant book, there will be huge time
and efficiency savings for clients, agents and venues alike."
Currently, the Inntel team is using instant book to fulfil
online enquiries for simple meetings and a live pilot with a key simple meetings client
is due to start in January, before launching to Inntel’s full client base early in 2023.
Douglas O’Neill, CEO of Inntel, said: "This project has been five years in the making and to see the results of our vision in practice is just
amazing. Instant simple meetings bookings will be such a game-changer for our industry in the
next few years and it is fantastic that Inntel is leading the way in developing this
functionality."
